A counterfeit product is a fake or imitation item made with the aim of appearing authentic. Such items are often of inferior quality, and can bear the Ceancarel logo and design details, which are registered trademarks.
These items are not approved by us, but we are committed to protecting you from counterfeit goods being sold as an authentic Ceancarel. We do not tolerate counterfeiting and will actively take legal action against infringers.
The only way to guarantee the authenticity of a Ceancarel is by making your purchase through our official website www.ceancarel.com. An original invoice is created at the time of online purchase.
When shopping online for Ceancarel you should be vigilant of websites claiming to have Ceancarel available. They claim to sell discounted goods, often using the Ceancarel logo, and intentionally try to deceive you into buying inferior products.
Auction sites can also be a common outlet for counterfeiters to sell fake items. Some private individuals are selling authentic products, but it is always worth checking the seller history and user feedback to see if it is a genuine sale. At Ceancarel, we want you to shop safely and enjoy the experience, but it is always worth bearing in mind that when shopping with unauthorised retail partners, there is a risk of:
- Receiving inferior and counterfeit goods
- Paying for items that you never receive
- Border Agencies seizing and destroying your goods
- Receiving items that do not match the description advertised
- Long delays or problems with the seller
- Poor after sales service
- Fraudulent use of your credit or debit card
- Identity theft
European law states that all traders who sell online must provide a postal address. Our postal address is Ceancarel, Lda, Rua Cruz da Lavoura 191, Romariz, Santa Maria da Feira, 3700-813, Portugal.
As Ceancarel customers, if you encounter any information that could potentially assist our investigations into stopping counterfeiters, please do not hesitate to contact us at firstname.lastname@example.org.
If you do have any further queries or require our assistance, please do not hesitate to contact us at email@example.com. We are here to help and are grateful for any information that may lead to the reduction of counterfeit goods.